If you are having issues with your headset while using it with the SYB H.A.R.D., try these troubleshooting steps:


  1. Try changing the headset with a different one to see if you can replicate the issue

  2. Try using the SYB H.A.R.D. with a different phone to see if the problem is, in fact, with the SYB H.A.R.D.


If it is confirmed that the issue is with the SYB H.A.R.D., reach out to our customer service team at hello@shieldyourbody.com, and we will be able to replace your SYB H.A.R.D. with a new one.


Make sure to read the SYB Lifetime Warranty Terms before reaching out to the customer service team to see if your product qualifies for a replacement.


SYB Lifetime Warranty Terms: https://www.shieldyourbody.com/warranty-terms/