Order Status

All About Orders

The tracking says delivered, but I haven’t received my order
If the tracking status says delivered, and you have not received your package, follow the instructions provided below: Double-check to see if the order...
Tue, 14 Jul, 2020 at 10:30 AM
My Order/Payment Failed
If you have received a payment failure/order failure alert, this could potentially be a result of an erroneous fraud alert triggered by either our 3rd party...
Tue, 14 Jul, 2020 at 10:34 AM
Can I order via phone?
SYB does not accept orders over the phone. This is a company policy designed to protect you by ensuring we never possess your personal payment informati...
Tue, 14 Jul, 2020 at 10:36 AM